FAQ
Questions, answered directly.
Everything people ask us most about the ecosystem, the apps and what's next.
What is Syltra One?
Syltra One is a global smart-technology company engineering the connected home, building and city of the future, one ecosystem, one intelligence layer, one design language across hubs, switches, sensors, security and two companion apps.
What connectivity protocols does Syltra support?
Every Syltra device speaks Matter, Z-Wave, Zigbee, Wi-Fi, Bluetooth LE and Thread natively, no bridges, no walled gardens, and no dependency on any single standard.
Who or what is Syla?
Syla is Syltra's built-in AI voice assistant. It runs inside the Syltra Home app, the Touch Panel and Syltra TV, and understands both Arabic and English.
What's the difference between Syltra Home and Syltra TV?
Syltra Home is the everyday mobile app for iOS and Android that controls every device in the house. Syltra TV brings that same smart-home control to the biggest screen in the house, alongside live channels, movies, series and apps.
Does Syltra work with Home Assistant?
Yes. Every Syltra Hub Pro ships with an embedded Home Assistant OS, and Syltra Home extends that with a native integration published through HACS, on top of full Matter certification.
When is Syltra One launching?
Global launch is targeted for 2027 alongside SYLTRA OS 1.0, starting in Saudi Arabia and the GCC, with wider MENA and international expansion to follow.
Where is Syltra One based?
Syltra One is headquartered in Riyadh, Kingdom of Saudi Arabia.
How do I get in touch or request early access?
Reach the team directly through the contact page, partnerships, distribution and press inquiries are all welcome.
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